Below you will find useful information about Public Utilities’ services and facilities, your water and sewer bill, how you can pay easily, and your rights and responsibilities. We are here to help. Our customers are our first priority. The water level will decrease in a few weeks as drafting resumes. Visitors to Murray Reservoir may notice that the water level is higher than normal due to the City temporarily not drafting water to the Alvarado Water Treatment Plant.
Any questions or concerns about water quality, including taste and odor issues, can be directed to the City’s Water Quality Lab at or 61.
Public utilities code 459.4 manual#
The City monitors the water 24 hours a day and regular manual tests are performed by plant operators and the water quality lab. The City’s robust water quality monitoring and testing program continues to show our drinking water meets all state and federal standards for the protection of human health. We expect the taste and odor issues to be gone soon. While the taste and odor can be unpleasant to some, MIB does not have any adverse health effects and is NOT toxic or harmful. The change is caused by an organic compound called MIB (2-methylisoborneol), which is a naturally occurring compound in soil and algae found in surface water. City of San Diego water customers may experience a temporary change in the taste and odor of the drinking water being produced at our Alvarado Water Treatment Plant.